Just had occassion to stumble upon testing this fact for a brand new sensor that dexcom told me was reused (it wasnt). Option 1 worked great. Remove the transmitter from its packaging. The Dexcom will tell you when the transmitter needs changing and the new transmitter will have been sent to you. I managed to do it with a simple tool by myself with the sensor on my arm (see video below), so its not impossible. This process can be a little more prone to errors if using an android phonesome android phones reconnect with BT devices pretty aggressively Ive heard. How long a sensor will go will be dependent on the person more than anything. When my kiddo clicked the button it went into restart mode . Ill try your approach. but am unsure how it can all fit together. Suggestions? I take it out and wait for the readings to come back, wait 20 seconds, restart, put the receiver in the Faraday bag and put the bag with the receiver in it, into the micro wave oven for over 2.5 hours. (double protection).. Thanks so much for the tutorial. This 4-minute Dexcom training video shows viewers the process of removing and replacing the transmitter and sensor for the Dexcom G6 System when using the receiver. Go to G6 app on the phone and stop sensor from the Settings menu. I have been wearing the G5 3 to 4 weeks, and it has helped a lot with costs. So now Im using a new sensor but with the same code how does the system know that its a new sensor so as to not prompt for calibrations? BosephusPrime 3 yr. ago How to Remove and Replace Your Dexcom G6 Transmitter, https://www.dexcom.com/safety-information. Anyhow, now, 12 h later, my new session has been fine. Ive been using your restart option 1 since beginning my G6 months ago. I took it out over2 hours later, and it still was on the warm up, saying only 30 minutes in. The option 2 didnt work for me after several attempts: transmitter is successfully removed from the Bluetooth list, sensor stopped, sensor started again, 2-hour warm up period launches. The dexcom site says the transmitter lasts 90 days. WARNING: Option 4 is not a good idea. days. How long does Dexcom G6 last? When I called Dexcom they sent us A new sensor and a new transmitter, and a kit to send the broken transmitter to them again. So, pretty doable. awesomeim sure its just a matter of playing around with a bit more like you say. I always keep mine until the sensor is in the bin. I waited for a new 5 minute refresh and missed a couple. In fact, the G6 was so accurate I hated to replace the sensor on day 10. During this 2+ hours of waiting, the receiver will have signal loss and no data message. Ive followed the steps exactly according to the video and each time the two + hours are up, i pull the receiver out of the microwave but shortly after all I receive is the message Replace Sensor Now. I hit stop sensor but it wouldnt let me go beyond that. The only down side is that the pump would stop using Basil-IQ for the two hours, but you get that with a sensor change anyway. a. This video provides information about Dexcom G6 to pharmacists. Does anyone have any suggestions? Within 5 minutes, the no data message will be replaced with a warmup message when the receiver will connect with the transmitter again. Remember to start this process far enough in advance that you will finish it before the Sensor Expires time. Did Dexcom update the SW on the receiver to track the sensor number or something? Is there a way to do option 3 with an Android phone? Learn more here. You can. Insert your sensor or transmitter when you are prompted to do so on the display device. The Dexcom G6 transmitter is just like the G5 transmitter in that Dexcom artificially kills the transmitter by 112 days of use after first activation. Pair and insert a new sensor using iPhone only. Just make sure to select "Stop Sensor" in your compatible smart device* or Dexcom receiver before removing the old sensor; this will help you to prevent issues with pairing your new sensor. //-->. Using these methods do you still have no calibration for the first 10 days. Time of Restart: Seek medical advice and attention when appropriate, including for any medical emergency. So how would you modify the process (overall) for Option 1, to end up with a no-calibration second 10-day session with a sensor? This looks exactly the same as continuing a G5 sensor. The Dexcom transmitter isn't designed to have the batteries changed. Dexcom Terms of Use and Do you happen to know if you can use this same procedure using the Spike app? I think its key to keep the tape and sensor from getting wet. Starting 3 weeks before the end the battery life, the G6 App will warn the user that the transmitter will soon need to be replaced. If so, what do you do to stabilize the sensor during a restarted session? No calibrations, the new insertion system is a dream and the new low-profile transmitter is great, too. Android restarts are also slightly different not using power and slide keys. My daughter uses the t-slim basal IQ but not an app on her phone. I only use the receiver as my phone isnt compatible with the app and so far it hasnt worked. 13. (I normally use Dexcom app and Loop hadnt touched receiver since I got the G5 in April.). Step 5: Throw away patch, with the holder and sensor attached, following your local guidelines for disposal of blood-contacting components. Did that one thing alone stop you from considering the G6? Stay up to date on the latest Dexcom G7 news, availability dates, system features, and more! Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries. By choosing to request info, you are granting Dexcom, Inc. I have been using option 1 for the restart. Im trying my first G6 restart. I posted the other day that this is amazing and thank you but cant see it. Thank you very much for your post. One transmitter has a battery life of 90 days, so you can use the same transmitter over a number of sensor sessions. We waited the 10 days until it said replace sensor now. Jk. 7. Using option 2 and my iPhone. Also; do you use the Spike App or do you use the standard G6 app? FREE delivery Prescription Required Dexcom G6 Receiver Kit We were able to get the G6 restarted for our son; however, after the pairing question, the transmitter would not connect. Option 1 worked like a charm. To use this process, you do NOT have to be using a receiver on a regular basis. This was about 9:40pm or so. After a few minutes I received the, Replace Sensor Now screen and not the calibration option. Im just worried if I stand there too long hitting stop sensor then start new it will communicate with the phone to stop it too so exactly when is it best to get out of the signal range? Congrats, youve just restarted your G6 sensor session. Have you seen or heard this happen before? And still risk bad readings on the G6. Then follow the onscreen prompts to pair your new sensor and transmitter. It is stuck at 103 the number that first came up when the warm up ended. Is there a way to do this while using the TSlim X2 Pump that integrates with the G6? Any suggestions? or both? Well, this process resets that counter to zero and in the process will allow you to start a new session. Dexcom respects Did Option 1 today this today for the first time. Step 1: Pull sensor patch off like a Band-Aid. Once it reconnected the Dexcom ap screen on my phone said that I still had 15 minutes left in the warmup period and continued to function normally. Sadly, the Faraday bag does NOT block Bluetooth, just RFID, so was still communicating with my iPhone and ended the sessions completely. You must log in or register to reply here. In step 9 of method 1, after I allow the receiver to connect to the transmitter, the No Data message does go away, but it is replaced with a Start Sensor message. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Is there a way to find the sensor id? permission to process your personal information to send you additional If your screen displays STOP SENSOR, this means a sensor session is already in progress. you can not start a sensor after its been used. You can actually do it with a used test strip without breaking your sensor. I just turned the receiver off and will not use it for anything until the next restart needed. Id previously used Option 1 with success, which is nice since you dont lose the 2 hours. 1. I think of the receiver as a magic restart wand that we pull out of the closet every so often. I saved the old code number, just dont get the opportunity to re-enter it! You can manually stop your transmitter and sensor by going to Settings > Transmitter > Pair New. Peel adhesive patch up and away from your body like a Band-Aid. We're an unofficial subreddit about everything Dexcom. Has anyone had this same issue that can point me in the right direction? I am only into day 3 of my current new sensor, but will try again! For those who use an tslim x2 AND a phone do you run the process through just your phone? And am not getting requests for calibrations!!! I tried option 1 with no success. They can use one lot of wire in creating multiple sensors and so in theory there could be hundreds of sensors out there with the same codes. Press J to jump to the feed. Thank you for all of your guidance on restarts. The process is time consuming, needs quality tools and has no guarantee of success. (We are newly dx. Going to edit this post to reflec that new nugget. If your glucose alerts and readings from the Dexcom CGM do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. I am afraid of letting it pair, I still have a day before the session expires, but I am afraid it will end the sensor too soon, if I let it pair. Im only mentioning this option for full disclosure of ALL the optionsbut really this shouldnt be used. iPhone users, tap the little "i" next to every Dexcom ID in your bluetooth list and forget the pairing (s). We start and finish this whole process before the session is due to expireso about 3 hours before the end of session, or sooner, we start the receiver going on the steps below. This works great from me some of the time (~60%). 2. After waiting 2+ hours at least (I usually go at least 2 hours and 10 minutes just in case), bring the receiver back into communications with the transmitter. Super impressed with it, honestly I was skeptical about whether the Dexcom app would actually pick the transmitter back up after a reboot, but it did, and then it immediately started reading again without calibrating but there was never a gap in readings on the pump (there was on my phone, obviously), but the sensor start date did get updated to the time it reconnected. Your receiver is going to have signal loss for two hours and it would be annoying to hear that alert for the whole time. Let me know if you are able to restart a second time without calibrations. The last 2 sensors if I go into the Bluetooth settings I can forget the dexcomQQ connection, but the minute I hit start sensor, it tries to pair and I get no transmitter found. Just wonder if its worth a second restart or if I should just install a new sensor this time. Each time on day 8 I call Dexcom and they send me a replacement sensor, with no questions asked. You throw away the old transmitter only when it tells you to and it has always been when I change my sensor. With the G6 I feel lucky to get a full 10 days and I have only successfully extended a sensors life ONCE. Press Start Sensor and wait for warm-up screen. We only pull the receiver out in order to do the restarts. (Technically, Options 1 and 2 are so much easier than other optionsthat its almost not worth doing the others). To pair your new transmitter after you receive the "Replace Sensor & Transmitter Now" or Pair New Transmitter notification, follow the instructions in the images and videos below on how to pair a new transmitter and troubleshooting transmitter issues. 11. I let this session go all the way to 10 full daysand have not been able to do anything (including option 4, but not option 3, since Im just using the receiver for now) to get the receiver to accept the sensor. Call Dexcom tech support for a sensor. Side note: anyone have feedback about alternate sites? Hi! 4. Go to your iPhones Bluetooth area (in Settings) and forget the Dexcom transmitter. The message comes up after the 2 hour warmup circle appears, then a few minutes later says it cannot be restarted. If I cant get this sensor to work for a few days I do have a couple of g4/g5 sensors that Dexcom had sent me by mistake. You want that. Hey, a follow up to my last reply- I dont have the receiver. We started a new sensor but with no code. Its so much easier to use one of the first two options. I was able to pull the transmitter out of this sensor and lock it back into place again about 3 times before the hinge got fatigued enough to crack. Thanks in advance for any feedback you can provide! Option 4 worked for me a few weeks ago when I had my first 10 day session had expired. I have no idea what I did wrong. For non-US residents, sometimes you can purchase the G6 system without the receiver. Im not sure I understand how the instructions for option 2 should be modified if used after the previous session of the sensor has expired. Reddit and its partners use cookies and similar technologies to provide you with a better experience.