Summary of Contents for BT Smart Hub 2. If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. Registered, in England No. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Slide the two parts of the hub's plug together until they click into place. 1 - Deactivate the DHCP Server on BT Smart Hub 2 Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Set up a static IP address in the device that you are forwarding a port to. 4. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. Once your router is up and running, wed suggest you start making it as secure as possible. You should see a box similar to the one shown below. Im going to get a hub 6 for the same issues with the rubbish plusnet router. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. Anyone else seen this problem or better still found a way round it? BTW, the image you posted won't be public until a mod approves it. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). I only use one, static IP. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. Aside from that it works really well, noticeably faster and trivial to set up following@Baldrick1instructions. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN With BT access controls you can manage how your device accesses the internet during certain times of the day. If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. 16-01-2019 Baldrick1, disgracie. Find the Port Forwarding section of your router. How do I use BT access controls (Wi-Fi Controls)? Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. Thanks I think you've just saved me 100! It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. Make sure that your computer is. Or follow our Static IP Address guides to setup a static IP address. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. 12-04-2021 I don't really want this. But it's all a bit beyond my ken! Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. You'll find access controls for your Smart Hub 2 in the My BT app. - edited Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. Blue means it is ready to go. A mod should reply. Next, connect the mains plug together (it comes in two parts). on 1800000. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. The image below shows an example of this. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. Then press the power button on the back of the Hub. BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. How do I use my Smart Hub as a modem only? Baldrick1. and don't pull, twist or plugs any cables. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. Recommended - Our free program will setup a static IP address for you. Previously I have just removed the isp supplied routers and it has worked fine. Things are slightly different for the Smart Hub 2. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. Above is an example of what a web browser address bar looks like. ipconfig /release Not anymore. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. don't put in cupboards or, behind sofas) and don't block any vents with objects. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Thanks so much for any help. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. The primary DNS was a IPV6 address. 25-08-2022 It's free and takes less than a minute to check and compare. - edited Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Gandalf, Alan27. Its a case of trying both and using the best. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. How do I use Pi-hole's built in DHCP server (and why would I want to)? It also has 4 Gigabit LAN ports. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? But you do have the option to leave the bands synchronised. There are two ways to get hold of a BT router. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. Should have done a bit more researching first. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. 05:35 PM 20h33. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. If the username or password did not work check out our Default BT Router Passwords page. Enter your BT hub admin password. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? The Smart Hub 2 is the latest addition to BT's range of routers. No problem, I think it a lot of money for a modem/router anyway. Opening a port to a specific device may solve problems that you are having on your network. 26-08-2022 9:33 PM. 13-04-2021 Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. 11h13. 15-01-2019 away from radiators, window sills or. Channels Your Smart Hub automatically scans for the best wireless channel. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. Gave bulbs no choice but to connect to 2.4 ghz. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! 2 users liked/thanked this post: I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Thank You). When enabled, the Hub will lease IP addresses automatically when your devices connect. Log in to your BT Smart Hub 2 router. Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. So everything started working perfectly. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. Click on the Hub gateway IP address shown and change the '1' to a '0'. You'll find it on the back of the Hub if you haven't updated it. Draytek routers are often found on eBay. Theres no need to worry though, as its a pretty simple process. Important! Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? Do I just need to amend the email address to the JL suffix or is there more to do please? 25-08-2022 If you change this, you can check the strength of your new password - aim to get the strength bar fully green. BT Smart Scan technology Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. 9:26 PM Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). No, you dont need to separate the bands if you would rather leave them synchronised. @Prodigy11UK Welcome to the Plusnet forum. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. How do I restrict the wireless devices that can connect to my Hub? Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. Choose BT Access Control from the options. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them.
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