To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. I currently have a disability-related bus pass with companion entitlement. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Username Password Forgotten your Password? Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. My new bus pass will not work when I place it on the smart card reader on the bus. If your pass has already expired you can still renew your bus pass. Calls from mobiles are likely to be considerably higher than those from landlines. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. 1 week before current vouchers expire. What do I do with a bus pass which is no longer needed? For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. 4 Apply online. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. My new bus pass has been refused by the driver. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. If you do not have your current pass, then please contact us. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Concessionary bus passes will no longer be renewed automatically. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. You should continue to use your current pass, but then cut it up once your new pass arrives. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. But opting out of some of these cookies may affect your browsing experience. Analytical cookies are used to understand how visitors interact with the website. Other Scottish passes arent accepted on the trams. Changes to personal details 2 Are senior bus passes renewed automatically? This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Can I use my disability-related with a companion bus pass in other parts of England? Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. 3 Post office. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Where you caught it and at what time, along with your destination. *A. Most young disabled (under 16) pass holders should have received a short form to return. Click or tap the rating which best represents your experience. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Apply for a new age-related pass. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. March 2023 renewals. No, your bus pass cannot be used on National Express services. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. A 5 administration fee will be required for a replacement bus pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. See. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. N94. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. The form will ask for a new passport-sized photo, which will be printed on their new card. What should I do? This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. It costs 10 for a new card. The passes will be sent out automatically but people should call the bus renewal hotline . The cookies is used to store the user consent for the cookies in the category "Necessary". However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. You will receive your pass by post within 5 working days. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. This can be your email address or set to something memorable for you. Disability-related passes can be valid for 1 - 5 years. Your pass will be automatically renewed if you have used it within the last 13 months. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. No. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Bus As a general rule, it is usually cheaper to call during the evenings and weekends. Can I use my pass on Trains? system now generates new passes automatically at least a fortnight before the renewed people had to fill in forms and submit photographs but we have scrapped Call us on 0345 200 0388 for an application form or for assistance completing one. Passes that were automatically renewed should be received by 1st March 2023. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. How do I apply for a disabled persons bus pass? The cookie is used to store the user consent for the cookies in the category "Analytics". Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. This should include: -. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. If it has already expired, please call 0345 678 9088 to arrange a renewal. I have moved out of Gloucestershire. Age-related passes will be valid for five years. The pass is valid for the journey being undertaken, for example at the right time of day. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. The cookie is used to store the user consent for the cookies in the category "Performance". It is no longer. However, GCC has not been involved in this. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. What do I do about my concessionary bus pass? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We send out renewed passes by the end of March. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Residents are. English bus passes are not accepted in Scotland and vice versa. Blackburn with Darwen: Can I use my OAP bus pass on trains? Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Please let us know if you no longer require a bus pass. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. You may need to provide proof of your new address. You can apply for a replacement bus pass by filling in the lost bus pass application form. Lee The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. In the unlikely event that your pass does not arrive, you should call 01452 426265. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Your older person's bus pass is valid for four years. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Login to renew or manage your Bus Pass and to keep your details up to date. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. The list of these services is on the GCC web site, under Transport. Dont include personal or financial information like your National Insurance number or credit card details. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. The expiry date will normally be five years from your birthday. There is no need to contact us until we get in touch with . If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. You can apply for your renewal bus pass online. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. If you've had a concessionary bus pass for the last five years, you might . Forgotten your Username? If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Free travel before 9.30 am on infrequent services. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date.
Delta Sustainable Aviation Fuel, Wenatchee Gorge Shuttle, Grafana Change Panel Color, How Old Was John Cusack In Sixteen Candles, Articles W