Civilian Employees NAF/GS/WG civilian employees service records are sent to DEERS via an authorized data feed. All DOD Uniformed Service members enrolling/dis-enrolling dependent(s) have 30 days to do so in addition to the following details. US Air Force: DFAS-PMJPD/DE, 6760 East Irvington Place, Denver, CO 80279, telephone (303) 676-7907. In order to verify your eligibility for issuance of a Command Access Card (CAC) or another type of ID, you must present two (2) valid forms of identification. Note: The ID Card Center is CLOSED all weekends, Federal holidays, and occasional hours as deemed necessary by management. Only a five-minute grace period will be granted to late customers. The ID Card Center in Building 59 may be contacted by phone at (910) 451-2727/4223, and the ID Card Center Satellite Office at Stone Bay may be contacted by phone at (910) 440-2061. All Military Installations have begun scanning ID cards for Base access. Applicants for a CAC must be sponsored by a DoD government official or employee. Appointments are available from 7:00 a.m. to 2:40 pm Monday through Thursday. Cntr. All Dependents without a Sponsor present must have a valid DD Form 1172-2 pre-printed by a DEERS station that has been signed by the Sponsor and a Verifying Official ahead of time. If the sponsor cannot be present with their dependents during the issue of their ID cards, a verified or notarized original copy of the DD Form 1172 is required. If you currently hold an older ID with the SSN printed, it may not scan properly and will be confiscated. Walk-In services are available during our normal operating hours with the exception of days scheduled for TBS and MSG Students. This means that a Dependent (Family Member) can come into the RAPIDS ID Card office, carrying with them a printed, digitally signed DD Form 1172-2 from their sponsor, and/or notify us that the form is available via their DEERS record. JBSA-Randolph: 210-652-3036, EMAIL: Appointment Late Policy US Army: DFAS-IN, Attn: Director of Military Personnel, Special Assistance Division, Dependency/Garnishment, 8899 East 56th Street, Indianapolis, IN 46249-0855. Upon arrival, notify service counter about each scheduled appointment. When using a state drivers license as a form of acceptable identification, a PHOTO IS REQUIRED. For all other online ID Card requests, please follow the instructions below: Online Services: We offer the following online services:Dependent/Retiree renewals, initial enrollment in DEERs, Replacement of lost/stolen Dep/Ret ID cards, Changes in affiliation (AD to Retired/Retired to 65/100% DAV/Age 21 to 23 full time student/Age 23 with Tricare young adult. Contact TRICARE for more info. During the COVID-19 pandemic, additional appointment slots will be made available to book on Monday mornings at 0830 via https://idco.dmdc.osd.mil/idco/#/locator for that correspondingweek. Call first to verify business hours or to set up an appointment. Sponsor is present with their dependent(s) for ID issuance. At no time can a dependent receive an id card without proper identification or documentation. APPOINTMENTS CANNOT BE MADE FOR SAME DAY. 0900-1400, Fri. 0900-1400 If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. DEERS Appointments & Online Check-In. My Husband is disabled, I've been trying to help him, but I'm not getting any help from you, Please answer my calls. If you arrive more than 5 minutes late, you will forfeit your time slot and be placed on the walk-in customer status. 0900-1400, Tue. Students - Age 21 and 22 (only if they are attending school FULL time), must provide a letter from the school certifying the dependent is enrolled as a full-time attendee. Personal email addresses will not be accepted. The picture ID cannot be expired. . (If it is urgent because of certain circumstances the situation will require supervisor/SSM approval). ID Card Scanning . Schedule an appointment online:https://idco.dmdc.osd.mil/idco/rapids-appointments.dmdc.osd.mil All E-5 and below who lost their Common Access Card (CAC) regardless of what Branch can renew their CAC after they pick up a Lost ID Statement from the Reception desk, then their SNCO, OIC, or SgtMaj (E-6 & Above for all other Branches) must sign the document and provide a copy of the front of their CAC and sign/date under their CAC on the copy. 2023 Resiliency Days (PDF) APPOINTMENTS ARE A PRIORITY. Closed on federal holidays/holiday liberty periods, Emergency:Command Duty Officer, Bldg. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and. An official website of the United States government, All Hands Magazine is produced by the Defense Media Activity for U.S. Navy Office of Information, Federal Employment Documents and Articles, Cybersecurity Awareness Information Program, International Military Newcomer Information, RT&E Hangar Replacement Final EA and FONSI, Marine Corps Aviation Detachment Patuxent River, Navy Munitions Command CONUS East Division Detachment Patuxent, Hosted by Defense Media Activity - WEB.mil. Applicant needs to bring letter (Commissary Letter)from the VA that states rated 100% Service-Connected or 100% Unemployable Service-Connected and Honorable Discharge. All of the documentation must be original or certified true copies. Please contact your TA if you have further questions. Update ID Cards, DEERs & Awards/Decorations/Appointments, 99FSS.FSPD.Retirments-Sepations@us.af.mil. The Uniformed Services assist each other in verifying certain categories of eligible persons, even if they belong to another parent service. In the event you should not be able to keep your appointment, please visithttps://idco.dmdc.osd.mil/idco/to cancel your appointment. Cancel /Reschedule appointments There is also a satellite office located at Stone Bay in Building RR-4 which is located on Rifle Range Road. Gate 1 - 6 a.m. to 2:10p.m. Nina was very friendly and helpful. Driver's License and Social Security Card). JBSA-Lackland: TriCare Young Adult Program Add emails (must have print out of correct email), OAJ - Albert J. Ellis Airport (Jacksonville), RDU - Raleigh-Durham International Airport, TECOM Training Support Center-Camp Lejeune, Solid Waste Landfill and Qualified Recycling Program, Marine Corps Combat Service Support School, Department of Defense Self-Service Logon Brochure, Defense Manpower Data Center ID Card Office Online Brochure, https://milconnect.dmdc.osd.mil/milconnect/, Click here to download a PDF file of the Valid Forms of Identification, Requirements for DEERS Enrollment and IDC Issuance, Report of Lost or Stolen Identification Card Form, Hosted by Defense Media Activity - WEB.mil. with an Indefinite ID card by online appointment only. PHONE: Modern ugrades, ample staff and relatively low volume it should function more efficiently. Gillem Enclave ID Card Office Gillem Enclave 1508 Hood Avenue Kane Hall Bldg 714 FOREST PARK, GA 30297 (404) 469-7150 . The deers office locations locations can help with all your needs. Hickam Joint Base Pearl Harbor ID Card/DEERS Appointments Available, M-F: 0800-1530 Self-schedule your ID appointment at: https://idco.dmdc.osd.mil/idco/#/ . 0900-1500, Fri. 0730-1500, US Marine (Camp Pendleton) 20250 Front Desks, Oceanside, CA 92055, Phone: (760) 725-2013 Hours: Mon 0730-1530, Tue. Make DEERS appointments and check-in online up to 60 minutes prior to arrival to hold your place in line. Please schedule one appointment slot per each individual requiring service. For all other situations we understand the original promotion warrant takes time to receive for certain ranks. Contact a location near you for products or services. Contact the DMDC Support Center (DSC) User Help Desk at 1-800-477-8227. Keep in mind other ID Card Centers could have the same or different policies and procedures depending on time of day, Branch of Service, or specifically the type of card that you are enquiring about. **, An official website of the United States government, The Premier Installation In The Department Of Defense, Please scroll to the bottom of the page for step-by-step instructions and a checklist for your required documentation, Sponsors can now renew their eligible dependent's ID Card online and have it mailed directly to them without having to visit an ID Card office. Welcome To DMDC. I have been getting Military ID Cards for 42 years. Thank you for taking the time to rate us and provide us with your comments and suggestions. POC: (760) 830-7455/7551. Home Help Feedback 2:07 PM 8/18/2021 ID Card Office Locator & Appointments Find a RAPIDS ID card Office Make an Appointment CONTINUE Type here to search m Customers with confirmed appointments are seen before all walk-in customers, who are then seen in order of sign in. A properly verified and signed DD Form 1172-2 is required for all dependent enrollments/changes and dependent ID card issuance. Failure to do so will result in a Direct Care suspension through TRICARE. IAW with C4I and HQMC Project Officers policy, we do not maintain door access issuance of any CAC or blank card. It does not apply to identity documentation. Schedule an in person appointment. Copies of original or certified true copies are not acceptable. Sponsors needing to add new family members or remove current family members are required to bring the following documents: If your CAC has been locked as a result of too many invalid attempts, or you have forgotten your PIN, there are workstations you may use to reset your own PIN without having to go to a RAPIDS workstation. The Customer Service ID Section (DEERS Office) is accepting appointments only . For a complete list of acceptable forms of identification, please click on the following link. All expiring identification must be within 30 days of expiring. DEERS & RAPIDS ID Card Office Appointments Only. See representative at the customer service desk. We will take every pre-caution to protect ourselves and our patrons. Table of Organization (T/O), and other manpower related programs pertaining to efficient and effective organizational management. This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID cards. REMEMBER, THE DEPENDENT ID CARD IS A PRIVILEGE CARD. How to find deers office locations near me Open Google Maps on your computer or APP, just type an address or name of a place . Armed Forces Identification Cards and RAPIDS/DEERS information updating are performed in accordance with current DOD and Coast Guard Instructions. Since 1974, DMDC has evolved into a world leader in Department of Defense identity management, serving uniformed service members and their families across the globe. Walk-ins are welcome during normal operating hours however, we still prefer our customers utilize appointments as walk-in services are not always guaranteed depending on customer volume. For Hawaii personnel, our HING location in Hilo is listed on the site, so you can make an appointment online. If visa is required the passport application will be submitted no earlier than 120 days and no later than 80 days prior to departure date. Primary APC Name: Seven R. Kennaugh If not, the dependent MUST have a signed DD Form 1172-2 (w/90 days of signature) signed by their sponsor & an official VO/SSM or a Power of Attorney that states to update DEERs. Child:Birth Certificate and Social Security Card (Parents must be married or female Sponsor) contact the nearest ID Card Center for details if the child is illegitimate of a Male Member. Click on the link (you can also access appointment website from your mobile phone) 2. Please keep in mind that this office can adjust the sign in times for walk-in customers due to reaching maximum capacity, which is when there is a high volume of customers waiting to be seen and the expected processing times. Download a copy of theFAP SOP. More Info. Please keep your confirmation number for reference. SITE ID: 102095. SURROUNDING ID CARD OFFICES US Navy (Norco) 1999 4th Street, Norco, CA 92860, Phone: (951) 273-4878 Hours: Mon. 2. All documents must be original or certified true by the custodian of the original document. & Social Security Card. All customers needing a CAC or ID card issued to them are required to bring in two valid form of identification, preferably a federal, state, or local government ID, a drivers license, a valid passport, a birth certificate, or social security card.